We help DTC ecom brands unlock hidden revenue through conversion rate optimisation (CRO)

Is your brand earning over £50k per month through Shopify or TikTok Shop? If so, how is your website performing? Did you know across our 25+ managed Shopify sites our average conversion rate is >4%? Here’s how we’ve done it.

We help DTC ecom brands unlock hidden revenue through conversion rate optimisation (CRO)

Is your brand earning over £50k per month through Shopify or TikTok Shop? If so, how is your website performing?

Did you know across our 25+ managed Shopify sites our average conversion rate is >4%? Here’s how we’ve done it.

Is this you?

We’ve helped over 50+ DTC brand scale in the past 2 years, they all came to us with the same problems... Do they sound familiar?

My store has a below average conversion rate.

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My acquisition costs are high, and customer retention rates are low.

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My stores growth has plateaued.

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My competitors are growing faster than I am

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You’ve stumbled across your stores saviour. Congrats! With years of experience under our belt, our in-house growth experts can help guide your store to reach it’s true potential, without costing you an arm and a leg.

Our comprehensive approach begins with learning your current strategies and then working with our designers, developers and growth strategists to create your 3 step plan.

CRO requires a holistic approach, no two brands are the same. It takes knowledge, excitement and ability to build momentum and increase your brands revenue.

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01

Book your health check with Sam

Book in a super quick call with our founder Sam to discuss to provide a high level overview of your business and allow us to cater our audit to your business. This will help us formulate hypotheses to help your business grow. We’ll discuss your current strategies, understand your goals and set some KPI’s.

We want to know your proposition. What sets you apart from the rest.

02

It’s time to cook up your strategy

Our team of Shopify experts will create a tailored strategy for your brand, highlighting areas of significant friction, ways to unlock hidden revenue and strategies for creating a cult-like following. We will hypothesise, then create a prioritisation matrix to ensure we tackle the key areas of friction right out the gate.

What’s a cult like following? Think represent, PLOUISE, Supreme - these brands are built around a community that adores every single thing they do.

03

Let’s get into the implementation

It’s time to handover to the implementation team. Our designers will start to create UX-focused, high quality Shopify components ready for the developers to build them. The data team will then take over, ensuring every amendment is tracked and accounted for. The conversion machine whirs into action. We test, we change, we review, we launch.

Dependent on the strategy devised, this could be a one-time project or multi-month operation.

The methods We use

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Create UX-optimised, beautiful looking stores that will leave new customers wanting more.

First impressions matter. Have you ever heard the phrase don’t judge a book by its cover?

That doesn't float in the ecom game. Consumers are ruthless with where they’ll spend their hard earned cash.

Your store must be visually compelling to gain the trust of your audience and drive the metrics that matter most.

CVR  12%

Comprise retention strategies to help you grow a cult-like following

The biggest brands have figured this one out early - the bigger your community, the bigger your growth.

Creating loyalty schemes that customers actually want to use will drive revenue through repeat purchase, improve your marketing metrics through engagement and create advocacy therefore providing free acquisition. 🐐

CVR  12%

Reduce your acquisition costs by increasing your customer LTV

First impressions matter. Have you ever heard the phrase don’t judge a book by its cover?

That doesn't float in the ecom game. Consumers are ruthless with where they’ll spend their hard earned cash.

Your store must be visually compelling to gain the trust of your audience and drive the metrics that matter most.

CVR  12%

Optimise your stores navigation to coerce prospects into your primary purchasing path

Sometimes it can be hard to look at the bigger picture when it comes to navigation. Customers want seamless experience that doesn’t require much cognitive ability.

Think about the ease-of-use when scrolling through TikTok, or the journey that a trip to Ikea takes you on. Both brands have a key primary purchasing journey in mind, and their implementation is phenomenal.

CVR  12%

Create UX-optimised, beautiful looking stores that will leave new customers wanting more.

The reports created by Shopify will help provide us with a high-level understanding of your stores performance.

But if we really want to dig deep, we need to break out the big boys. A great place to start is Hotjar, a heatmapping tool that allows us to record a segment of users so we can first-hand how users are navigating across our store

CVR  12%

Educate your customers to reduce purchasing anxiety

The most common key friction point we see across all our stores is purchasing anxiety.

Customers do not trust your brand or product enough to purchase. We need to guide users through education to increase their propensity to purchase.

Our tried and tested PDP template works wonders in providing easily digestible content to educate customers before they click add to cart.

CVR  12%

Our results & Case Studies

Fyne Art Cosmetics

Fyne Cosmetics

Fyne Art Cosmetics

Completed 14th May 2024

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30%

Conversion Rate Increase

30%

AOV Increase

30%

Cart Success Rate

Rapscallion soda

RAPSCALLION SODA

Rapscallion soda

Completed 14th May 2024

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30%

Conversion Rate Increase

30%

Conversion Rate Increase

30%

Conversion Rate Increase

P Louise Cosmetics

P LOUISE COSMETICS

P Louise Cosmetics

Completed 14th May 2024

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30%

Conversion Rate Increase

30%

Conversion Rate Increase

30%

Conversion Rate Increase

PARADIGM MEDIA

PARADIGM MEDIA

PARADIGM MEDIA

Completed 14th May 2024

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30%

Conversion Rate Increase

30%

Conversion Rate Increase

30%

Conversion Rate Increase

DRIP SUPPLY UK

DRIP SUPPLY UK

DRIP SUPPLY UK

Completed 14th May 2024

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30%

Conversion Rate Increase

30%

Conversion Rate Increase

30%

Conversion Rate Increase

Stop leaving money on the table... Optimise your store to increase customer LTV without increasing your marketing budget.

Kick things off with a call or download our 50 page DIY CRO document to start implementing chnages on your site today. Here’s what to expect:

Tried and tested, data-backed CRO formulas to boost your stores momentum.

A  team of experts on hand to devise, discover, explain and implement proven methodologies.

A deep dive into the beautiful world of e-commerce, from the eyes of Manchester's leading Shopify Agency.

Download our free audit

FAQs

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